Commercial Loan & Lease Servicing
Commercial Loan & Lease Servicing
Optimize Your Operations with Orion
Growth-focused servicing: combining advanced tech and experienced teams to elevate your portfolio performance.
Advantages of Partnering with Orion
Streamlined Integration for Operational Ease
Trust in our third-party servicing that seamlessly integrates with your operations. From invoicing to insurance, our team has you covered, so you can focus on origination and funding.
Growth-Driven Partnership
Orion isn't just a servicer; we're a dedicated partner in your business's growth. With dedicated resources and focused investment, we commit to the art and science of portfolio servicing, ensuring your business thrives.
Continuous Innovation for Peak Portfolio Performance
Evolving with the industry is our norm. Orion innovates management, payment, and reporting systems to keep your portfolio ahead. Say goodbye to in-house software management and stay at the forefront effortlessly.
Real-Time Insights Through the Client Portal
Maintain control effortlessly. Our Client Portal offers transparency with instant updates on payments, touchpoints, and performance—putting you at the helm of your financial landscape.
We've Got You Covered
Orion's commitment goes beyond the ordinary as we seamlessly handle the full life of the contract—from booking to payoff. See the graphic below for a clear breakdown of our comprehensive services.
You Manage
Sales & Underwriting
Sales / Marketing
- Lead Generation
- Customer Acquisition
- Customer Management
- Dealer Management
- Sales Management
Underwriting / Booking
- Approval Process
- Contract Documentation
- contract Creation
- Contract Activation
- Payment to Dealer
- Activation Commmunications
Orion Manages
Customer & Payment Management
Customer Service
- Contract Booking
- Billing & Invoicing
- Payment Processing
- Customer Communications
- Record Updates
- Payoff Requests
- Contract Changes
- ACH Requests
Tax / Compliance
- Insurance
- Sales Tax
- Property Tax
- End of Term
Cashiering
- Daily NACHA Files
- Lockbox
- In-House Payments
- Wires
- Direct ACH
- Payment Files
- NSF's
- Waivers
- Adjustments
Orion Manages
Collections
Collections
- Customer Communications
- Work-Outs
- FMV
- Credit Review
- Site Visits
- Demand Letters
- Recoveries
- Legal Demand Letters
- Repossessions
- Litigations Management
- Asset Sales
Orion Manages
Accounting
Reporting
- Weekly/Monthly CTRs
- Client ACH Remittance
- Bank Account Rec
- Monthly GL Rec
- GL Reporting
- Pool Reporting
- Bookings / Disposition
- Delinquency Reporting
You Manage
Sales & Underwriting
Sales / Marketing
- Lead Generation
- Customer Acquisition
- Customer Management
- Dealer Management
- Sales Management
Underwriting / Booking
- Approval Process
- Contract Documentation
- contract Creation
- Contract Activation
- Payment to Dealer
- Activation Commmunications
Orion Manages
Customer & Payment Management
Customer Service
- Contract Booking
- Billing & Invoicing
- Payment Processing
- Customer Communications
- Record Updates
- Payoff Requests
- Contract Changes
- ACH Requests
Tax / Compliance
- Insurance
- Sales Tax
- Property Tax
- End of Term
Cashiering
- Daily NACHA Files
- Lockbox
- In-House Payments
- Wires
- Direct ACH
- Payment Files
- NSF's
- Waivers
- Adjustments
Orion Manages
Collections
Collections
- Customer Communications
- Work-Outs
- FMV
- Credit Review
- Site Visits
- Demand Letters
- Recoveries
- Legal Demand Letters
- Repossessions
- Litigations Management
- Asset Sales
Orion Manages
Accounting
Reporting
- Weekly/Monthly CTRs
- Client ACH Remittance
- Bank Account Rec
- Monthly GL Rec
- GL Reporting
- Pool Reporting
- Bookings / Disposition
- Delinquency Reporting
Sales & Underwriting
Sales / Marketing
- Lead Generation
- Customer Acquisition
- Customer Management
- Dealer Management
- Sales Management
Underwriting / Booking
- Approval Process
- Contract Documentation
- Contract Creation
- Contract Activation
- Payment to Dealer
- Activation Communications
Customer & Payment Management
Customer Service
- Contract Booking
- Billing & Invoicing
- Payment Processing
- Customer Communications
- Record Updates
- Payoff Requests
- Contract Changes
- ACH Requests
Tax / Compliance
- Insurance
- Sales Tax
- Property Tax
- End of Term
Cashiering
- Daily NACHA Files
- Lockbox
- In-House Payments
- Wires
- Direct ACH
- Payment Files
- NSF's
- Waivers
- Adjustments
Collections
Collections
- Customer Communications
- Work-Outs
- FMV
- Credit Review
- Site Visits
- Demand Letters
- Recoveries
- Legal Demand Letters
- Repossessions
- Litigations Management
- Asset Sales
Accounting
Reporting
- Weekly / Monthly CTRs
- Client ACH Remittance
- Bank Account Rec
- Monthly GL Rec
- GL Reporting
- Pool Reporting
- Bookings / Disposition
- Delinquency Reporting
Sales & Underwriting
Sales / Marketing
- Lead Generation
- Customer Acquisition
- Customer Management
- Dealer Management
- Sales Management
Underwriting / Booking
- Approval Process
- Contract Documentation
- contract Creation
- Contract Activation
- Payment to Dealer
- Activation Commmunications
Customer & Payment Management
Customer Service
- Contract Booking
- Billing & Invoicing
- Payment Processing
- Customer Communications
- Record Updates
- Payoff Requests
- Contract Changes
- ACH Requests
Tax / Compliance
- Insurance
- Sales Tax
- Property Tax
- End of Term
Cashiering
- Daily NACHA Files
- Lockbox
- In-House Payments
- Wires
- Direct ACH
- Payment Files
- NSF's
- Waivers
- Adjustments
Collections
Collections
- Customer Communications
- Work-Outs
- FMV
- Credit Review
- Site Visits
- Demand Letters
- Recoveries
- Legal Demand Letters
- Repossessions
- Litigations Management
- Asset Sales
Accounting
Reporting
- Weekly/Monthly CTRs
- Client ACH Remittance
- Bank Account Rec
- Monthly GL Rec
- GL Reporting
- Pool Reporting
- Bookings/Disposition
- Delinquency Reporting
Continuous Innovation for Peak Portfolio Performance
Our track record speaks for itself. Contracts serviced by Orion not only pay faster but are also less delinquent and default less frequently. Experience the Orion advantage in real-time reporting through our trailblazing client portal.
Services Process
Personal
199$
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Professional
299$
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Agency
399$
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Personal
149$
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Professional
249$
- Global color palette
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- Newsletter subscribe
- Cookies notice module
Agency
349$
- Global color palette
- Related posts module
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- Newsletter subscribe
- Cookies notice module
Orion is the smart choice as your partner in growth.
We not only manage your portfolio efficiently but actively contribute to its evolution, ensuring that your lending journey is marked by sustained success and expansion.
Our Services - Parent
Supporting your growth with our full suite of services for small business lenders
At Orion, we provide comprehensive servicing solutions that seamlessly integrate with your operations. Managing the funding of small business is complex. We make it simple.
Our Services
AN EXTRA DEGREE OF CONFIDENCE
Our operations are fully reliable, responsive, secure and effective. Our annual SSAE 16 SOC 1 Type II Report assures this.
Since 2006, our processes and internal controls have been audited annually according to Type II SAS 70 standards. Since 2011, we have adopted the SSAE 16 audit which has replaced the SAS 70. Besides providing the extra degree of confidence in our internal controls, this helps assure you that we take exceptional internal measures to ensure our customers receive the best in customer support and service quality.
Commercial Collections
Commercial Collections
Even When You Lose, You Win.
Orion First gives you the staff, the technology, and the experience to recover what’s yours without slowing you down. And we do it with better results and more consistency than anyone in the industry. Orion consistently recovers about 45 percent of delinquent debt across all clients, year after year.
That’s performance. And you don’t pay unless we’re successful.
Advantages of Partnering with Orion
Working with Orion gives you a view of activity on your accounts through our Client Portal. Should your volume increase, you won’t have staffing to worry about—we have a dedicated collections team ready to handle whatever comes your way.
- Orion is only paid when we are successful
- Repossession and remarketing teams
- Skip trace and skilled asset search
- Consistency, even if volume increases
- Client Portal and other insights tools
- Predictable performance
Recover what's yours with Commercial Collections from Orion First.
Our advanced collections team consistently recovers 45 percent of delinquent debt across all clients, and all asset classes, year after year.
Backup Servicing
Backup Servicing
Backup Servicing Redefined: The Orion Advantage
Other providers offer little more than space on a hard drive. Which makes sense…if you never have to use them for primary servicing. The problem is, one day you may have to.
Backup servicing from Orion gives you the confidence of a premier full-scope servicer with more than $5bn under primary management, who can take on your servicing needs at a moment’s notice.
Orion First’s backup servicing provides experienced oversight, diligent management, and precise accounting, all implemented as a seamless process. We’re here every step of the way to provide you with the answers, insight and protection.
Key Benefits of Partnership
Complete Primary Servicing Capabilities
We offer high primary servicing concentration and provide comprehensive primary servicing capabilities.
Real-Time Warm-to-Hot Transition Experience
Benefit from our experience in executing a seamless transitions in real time.
Minimal Ramp-Up Time
Virtually no delay when you need to switch to backup servicing.
Commercial Collections Expertise
Benefit from our extensive expertise in commercial collections.
Unique Focus on Small Business Financing
We have a unique advantage in the industry with a dedicated focus on small business financing.
Customizable Options
Tailored solutions designed to meet your specific needs, whether it’s cold, warm, or hot servicing, customized reporting, or more.
Protect your portfolio with Backup Servicing from Orion First.
Operate with a premier full-scope servicer ready to take on your servicing needs at a moment’s notice.
Master Servicing
Master Servicing
Elevate Your Portfolio Investment Strategy with Master Servicing from Orion First
Orion offers Master Servicing solutions that empower portfolio investors to gain a competitive edge in the marketplace.
With Orion as your master servicer, the portfolios you acquire can retain their existing servicing, enabling your originators to maintain their customer relationships, while streamlining your cash accounting and reporting. This simultaneously lowers your management costs, increases your scalability, and makes you a more appealing buyer.
Advantages of Partnering with Orion
Efficient Accounting
Orion handles your cash accounting and collections, ensuring efficient financial operations.
Seamless Billing
Your customers' original servicers manage obligor billing and receivables.
Unified Operations
Even with multiple servicers, you deal with a single point of contact and reporting.
Key Benefits of Partnership
Increase Competitiveness
Master Servicing lets you buy portfolios from larger and more sophisticated originators, and helps you stand out as a buyer among those who require retained servicing or perfect pay arrangements.
Accounting Efficiency
Orion provides comprehensive reporting, streamlining your accounting processes.
Reduce Risk
Lowers the servicing risk from smaller retained servicing portfolios—Orion can step in at a moment’s notice to convert to primary servicing if needed.
Portfolio Analytics
Access clear and actionable data on your portfolio’s performance with our insightful and comprehensive analytics.
Cost Savings
Avoid the pain, cost, and time associated with transferring servicing. Master Servicing offers a hassle-free alternative.
Performance Management
Gain control and transparency not typically available with retained servicing portfolio purchases. Master Servicing allows you to monitor and manage performance effectively.
Elevate your portfolio investment strategy with Orion’s Master Servicing solutions.
Partner with us for a competitive advantage in the marketplace.