Equipment Lessors

Equipment Lessors

Empowering Equipment Lessors to Fund More

Orion First, a leading provider of commercial loan and lease servicing, has set the industry standard for equipment loan and lease services.

Equipment Lessors

Empowering Equipment Lessors to Fund More

Orion First, a leading provider of commercial loan and lease servicing, has set the industry standard for equipment loan and lease services.

At Orion First, we’ve spent the last 12 years cultivating an industry recognized standard for servicing portfolios in the small ticket equipment loan and lease marketplace. Due diligence and meticulous servicing of accounts are integral to the success of small ticket equipment finance industry.

Our technology supported collection cycle, combined with a skilled and well-managed staff, has a significant impact on the overall performance of your portfolio. Outsourcing these functions to Orion First frees up your company to lend more, while still ensuring long-term success.

Comprehensive Servicing Solutions

We can provide a comprehensive solution, including all of the essential services listed below, or we can customize a solution to fit your particular needs.


Customer & Payment Management

Customer Service

  • Contract Booking
  • Billing & Invoicing
  • Payment Processing
  • Customer Communications
  • Record Updates
  • Payoff Requests
  • Contract Changes
  • ACH Requests

Tax / Compliance

  • Insurance
  • Sales Tax
  • Property Tax
  • End of Term

Cashiering

  • Daily NACHA Files
  • Lockbox
  • In-House Payments
  • Wires
  • Direct ACH
  • Payment Files
  • NSF's
  • Waivers
  • Adjustments

Collections

Collections

  • Customer Communications
  • Work-Outs
  • FMV
  • Credit Review
  • Site Visits
  • Demand Letters
  • Recoveries
  • Legal Demand Letters
  • Repossessions
  • Litigations Management
  • Asset Sales

Accounting

Reporting

  • Weekly/Monthly CTRs
  • Client ACH Remittance
  • Bank Account Rec
  • Monthly GL Rec
  • GL Reporting
  • Pool Reporting
  • Bookings / Disposition
  • Delinquency Reporting

Commercial Collections

Orion's skilled and experienced advanced collections team serves one purpose: reduce losses and increase recovery.

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Master Servicing

Master Servicing from Orion unifies your accounting and reporting to lower management costs, increase scalability, and make you a more appealing buyer.

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Backup Servicing

Having a secondary servicer maintain your data is crucial to good risk management. Orion can oversee and manage the continuity of your portfolio.

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Benefit From Real-Time Insights Through the Client Portal

Maintain control effortlessly. Our Client Portal offers transparency with instant updates on payments, touchpoints, and performance—putting you at the helm of your financial landscape.

Empowering you to fund more.

Partner with Orion First, the servicer that sets the industry standard for equipment loan and lease services.

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Banks & Financial Institutions

Banks & Financial Institutions

Orion's Insight: Elevating Banks in the Equipment Finance Arena

In the nuanced world of equipment finance, banks and financial institutions have distinct needs that differentiate them from other small business lenders. Orion First brings insightful acumen to the table, ensuring that by partnering with your bank, we not only meet these unique requirements but also unlock new opportunities in this growing market.

Banks & Financial Institutions

Orion's Insight: Elevating Banks in the Equipment Finance Arena

In the nuanced world of equipment finance, banks and financial institutions have distinct needs that differentiate them from other small business lenders. Orion First brings insightful acumen to the table, ensuring that by partnering with your bank, we not only meet these unique requirements but also unlock new opportunities in this growing market.

Advantages of Partnering with Orion


Compliance Assurance

Operate with confidence, knowing that Orion First aligns seamlessly with your bank's regulatory requirements, providing certainty in a dynamic financial environment


Tailored Reporting Solutions

In the intricate landscape of banking, timely and accurate reporting is paramount. Orion understands your reporting needs, offering access to comprehensive data and reports that provide a holistic view of your lending activity


Efficient Risk Mitigation

Portfolio performance is our priority. From routine reminders to workouts on serious delinquencies, Orion's custom systems and real-time contract data ensure a vigilant approach to risk mitigation, leaving no aspect of collections unexplored.

Key Benefits of Partnership

Enhanced Portfolio Insight

Orion's reporting goes beyond the basics, offering timely and accurate insights crucial in diversifying origination sources and navigating complex reporting scenarios within the banking environment.

Proactive Risk Management

With a focus on portfolio performance, Orion's comprehensive services empower banks to stay ahead, ensuring a proactive approach to risk management.

Collaborative Information Access

In today's structured banking landscape, multiple stakeholders require regular insights. Orion's online portal facilitates effective communication and collaboration, allowing various departments to access payment information and customer service comments, streamlining overall portfolio oversight.

Regulatory Compliance Confidence

Orion operates as an extension of your bank, adhering to best practices and ensuring compliance with regulatory policies, providing the confidence needed in today's evolving financial environment.

Transparent Communication Channels

Orion's online portal enables transparent and accessible communication, facilitating efficient collaboration and ensuring that Special Assets departments stay informed about collection and recovery efforts on specific contracts.

Efficient Collection Process

From past-due notices to workouts on serious delinquencies, Orion's custom systems and real-time contract data streamline the collection process, ensuring efficient and effective recovery efforts.

Navigating the banking landscape demands a specialized touch.

At Orion First, we understand the unique needs that banks and financial institutions bring to the table.

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CDFI

CDFI

Transforming CDFI Lending with Comprehensive Loan Servicing

Orion First, the leading provider of commercial loan and lease servicing for small business lenders, offers specialized products that empower Community Development Financial Institutions (CDFIs).

CDFI

Transforming CDFI Lending with Comprehensive Loan Servicing

Orion First, the leading provider of commercial loan and lease servicing for small business lenders, offers specialized products that empower Community Development Financial Institutions (CDFIs).

Our portfolio management technology is backed by skilled customer service teams and managed by experienced professionals. We’ll help you improve efficiency, scalability, and customer satisfaction – all without the distraction and cost of building an in-house team.

Advantages of Partnering with Orion


Cost Efficiency

Servicing with Orion First frees up resources, enabling you to focus on your core mission.


Industry Expertise

Benefit from our deep understanding of the commercial loan industry, regulatory environment, and loan management best practices.


Improved Loan Performance

Enhanced risk management and borrower communication may lead to better loan performance and lower default rates.

Key Benefits of Partnership

Scalability

Our platform adjusts to the growing needs of your CDFI, enabling you to manage an expanding small business loan portfolio without additional resources.

Customer Satisfaction

Enhance customer satisfaction with industry leading communication tools and customer portal, promoting positive relationships and repeat borrowers.

Default Management

Mitigate your risk of default through our borrower-friendly solutions and default management strategies.

Compliance Assurance

With ever-changing regulatory landscapes, we provide tools and reports that help you stay in compliance with industry standards.

Portfolio Analytics

Access clear and actionable data on your portfolio’s performance with our insightful and comprehensive analytics.

Technology Integration

Integration with your existing systems, ensuring smooth operations without unnecessary disruptions.

Orion First believes in the transformative power of CDFIs.

As your partner, we’re committed to providing the support and tools necessary for your success. Together, we can make a lasting impact on the communities you serve.

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Captive Finance

Captive Finance

Empowering Captive Finance Companies for Success

Orion First, a leading provider of commercial loan and lease servicing, offers specialized products that empower Captive Finance companies.

Captive Finance

Empowering Captive Finance Companies for Success

Orion First, a leading provider of commercial loan and lease servicing, offers specialized products that empower Captive Finance companies.

Our portfolio management technology is backed by skilled customer service teams and managed by experienced professionals. We’ll help you improve efficiency, scalability, and customer satisfaction – all without the distraction and cost of building an in-house team.

Advantages of Partnering with Orion


Cost Efficiency

Servicing with Orion First frees up resources, enabling you to focus on your core mission–supporting equipment sales through financing.


Industry Expertise

Benefit from our deep understanding of the commercial finance industry, regulatory environment, and portfolio management best practices.


Improved Loan Performance

Enhanced risk management and borrower communication may lead to better portfolio performance and lower default rates.

Key Benefits of Partnership

Customer Satisfaction

One stop for all your borrowers. Enhance
customer satisfaction with industry-leading
communication tools and customer portal,
promoting positive relationships and repeat
borrowers.

Default Management

Mitigate your risk of default through our
borrower-friendly solutions and default
management strategies.

Scalability

Our platform adjusts to the growing needs
of your captive, enabling you to manage an
expanding portfolio without additional resources.

Portfolio Analytics

Access clear and actionable data on your
portfolio’s performance with our insightful
and comprehensive analytics.

Compliance Assurance

With ever-changing regulatory landscapes,
we provide tools and reports that help you stay in compliance with industry standards.

Technology Integration

Integration with your existing systems,
ensuring smooth operations without
unnecessary disruptions.

Empowering you to sell more.

Partner with Orion First, the servicer that sets the industry standard for equipment loan and lease services.

Contact Us