VICE PRESIDENT, CUSTOMER SERVICE
Mr. Matt Larson is the Vice President of Customer Service at Orion First Financial, LLC. He is responsible for the leadership and success of the customer experience and in doing so, maintains a high-mindedness for our client interests as well. Matt brings tremendous management and customer relations experience to Orion through an impressive 21-year career in the call center, client services, and collections industries.
Furthermore, Matt maintains an unwavering commitment for procedural enhancements that relate to customer review processes that ensure the highest customer service standards are conveyed with every action.
Matt attended Washington State University and is a member of the Washington Collectors Association while maintaining certifications related to FDCPA and ACA.
He is an avid outdoorsman, who loves hunting and fishing; and relishes his summer days spent with family and friends in the Puget Sound Hood Canal region.