Orion’s Commercial Collections group consistently recovers 45 percent of delinquent debt across all clients, and all asset classes, year after year. That’s performance.
You got into commercial leasing and lending to help small businesses grow and prosper, and you’re good at it. But not every deal pans out. And when the time comes to collect on debt, repossess assets, or take legal action, your only job is to minimize losses and move on. Anything that gets in the way is an obstacle.
Orion First gives you the scale, technology, and experience to recover what’s yours with better results than you can achieve on your own. Orion consistently recovers 45 percent of delinquent debt across all clients, year after year. That’s performance. And you don’t pay unless we’re successful.
Working with Orion also gives you access to our state-of-the-art analytics, such as our popular Client Portal and our Delinquency Manager. And should your volume increase, you won’t have staffing to worry about—we have a dedicated collections team ready to handle whatever comes your way. Moreover, Orion has its own repossession and remarketing team at your disposal, with experience in skip trace and skilled asset search.
Key Benefits
- Predictable, proven performance
- Scalable through fluctuations in volume
- No fixed costs: Orion is paid on success
Orion has 150 years of collective experience in commercial collections. We know the real and potential costs of collections. We know who to work with and whom to avoid. We’re well-networked with creditors rights law firms, asset-sellers, and remarketers.
Our team is ready to review your collections and special asset challenges at no cost.
COMMERCIAL COLLECTIONS
LITIGATION AND BANKRUPTCY
When litigation or bankruptcy work is required, Orion has relationships with collection attorneys with expertise in the C&I sector located throughout the country. We evaluate each case for its recovery potential and build custom strategies for recovery in the most cost effective manner.
REPOSSESSION AND REMARKETING
Unfortunately, there will be times when equipment will need to be repossessed from the obligor. Orion keeps these transitions as smooth as possible by calling on our relationships with a national network of reputable, licensed, bonded investigators, and recovery and remarketing specialists.
Once repossession is successful, equipment is thoroughly assessed and a detailed photo and condition report is prepared. Recovered equipment is then expertly valuated and priced, and a value-based liquidation plan is determined for resale on the secondary market.
RESTRUCTURING
When practical, Orion restructures lease and loan agreements within the client’s predefined limits and structuring guidelines. This not only restores the account to performing status, but creates a solution with earning potential for the client beyond recovery and remarketing.
TECHNOLOGY
Orion’s proprietary collection tracking system, known as CMARS, enables collections teams to manage all aspects of the recovery process while keeping clients promptly informed of circumstances and developments in every commercial collections case we handle.
Orion’s mission is to provide deeper insight, stronger portfolio results, and a highly satisfying borrower experience for small business lenders. Our new Delinquency Manager is designed to deliver actionable insights that make portfolio management easier and more effective.